NOC Operations Assistant – Persons with Disabilities (PWD)

• Monitor and manage operational requests and tickets
• Follow up with the responsible teams
• Ensure deadlines are met and updates are provided
• Interact with different departments and organizational levels
• Support management routines and operational controls

• Position exclusively for candidates with disabilities (PWD)
• Strong verbal and written communication skills
• Organization and attention to detail
• Ability to work under pressure and manage priorities
• Proactivity and a strong sense of ownership
• Comfortable following up on outstanding items and gathering information
• Basic knowledge of Telecommunications (a plus)
• Familiarity with transmission networks, fiber optics, or network infrastructure (a plus)
• Previous experience in operations, support, or demand management (a plus)
• Availability for business hours, from 9:00 a.m. to 6:00 p.m., or the afternoon/evening shift, from 1:00 p.m. to 10:00 p.m.

• Medical Insurance – 100% paid by the company for employees and dependents
• Dental Insurance
• Meal or Food Allowance with no payroll deduction
• Life Insurance
• Private Pension Plan
• Wellhub
• TotalPass
• Option to purchase company shares at a discount
• Pharmacy Discount
• Childcare Assistance
• Partnership with a language school
• Extended Maternity and Paternity Leave
• Profit-Sharing Program (PPR)