German Customer Support

• Handle general inquiries on car documentation, including service history
• Book appointments with dealerships
• Provide recall details and dealership information
• Explain warranty coverage
• Provide breakdown assistance and dispatch a technician to the location
• Provide recovery assistance and arrange vehicle transportation to the dealership
• Support customers with car app utilization, questions, and troubleshooting
• Provide high-quality customer service for Mercedes-Benz in Greece

• German proficiency is mandatory
• Fluent English
• Customer-oriented and a results-driven approach
• Strong communication, problem-solving, and active listening skills
• Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
• Passion for the automotive industry is a plus, but not mandatory
• 1-month probation period
• 40 hours/week

• Full-time position
• Extra incentives and over-achievement bonus
• Real growth opportunities to advance in your career
• Team building and outdoor activities organized by the employee
• Affordable lunch at the office canteen
• Free language courses
• Health insurance from day 1
• Full relocation package: Accommodation, flight ticket, airport transfer when you arrive
• Once per year, you will get a flight ticket to visit your home country
• 22 days of annual leave