Senior IT Specialist, Supply Chain Planning Systems – Kinaxis Maestro

• Ensure global supply chain planning applications meet business requirements and remain in a steady state throughout their lifecycle
• Own and manage supply chain planning and reporting applications
• Gather and analyze business needs, define requirements, and architect technical solutions
• Lead system testing execution and change management in regulated and non-regulated environments
• Oversee system maintenance, upgrades, defect tracking, and issue resolution
• Act as the primary liaison between IT, business process owners, and external vendors
• Implement solutions aligned with business needs and regulatory requirements
• Maintain functional requirements, technical design specifications, validation plans, and change control records
• Ensure systems remain in a validated state throughout their lifecycle
• Gather, analyze, and document technical requirements, workflows, and process improvements
• Translate business and functional requirements into technical specifications
• Collaborate with IT teams to develop and deploy configurable Rapid Response solutions
• Develop and execute test scripts, UAT scenarios, and validation plans
• Manage risk assessments, audits, and regulatory inspections related to system validation and compliance
• Oversee upgrades, patches, and maintenance, recommending enhancements
• Manage issue triage, root cause analysis, and defect resolution
• Coordinate with vendors and internal teams for system support and enhancements

• Bachelor’s degree in Computer Science, Information Systems, or a related field
• 5+ years of experience in Supply Chain Planning applications, business systems analysis, or enterprise systems
• 2+ years of hands-on experience with Kinaxis Rapid Response/Maestro, including Demand Planning and Supply Planning modules
• Strong knowledge of Kinaxis platform data modeling concepts, including table structures, linkages, and configuration
• Ability to develop and execute test scripts, validation plans, and system documentation
• Hands-on experience in enterprise application support, configuration, and deployment
• Experience configuring planning workbooks, worksheets, alerts, scenarios, schedule tasks, scorecards, automation chains, and dashboards in Rapid Response
• Experience supporting ERP data integration, such as JDE or Oracle, into Kinaxis
• Experience with supply chain data, hierarchies, measures, calculations, attributes, and planning logic
• Experience building or maintaining calculations, filters, queries, data transformations, and automation workflows in Kinaxis
• Knowledge of AWS or Azure and cloud application deployment, configuration, and maintenance
• Familiarity with system integrations, web services/APIs, and troubleshooting production issues
• Preferred: Kinaxis Author Level 1, Administrator Level 1, and Integration Level 1 certifications
• Preferred: AWS, Azure, or cloud-based environment experience
• Preferred: basic project management experience with Agile, Waterfall, or hybrid methodologies
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management skills

• Remote position
• Reasonable accommodations for individuals with disabilities during the application or interview process