UX Researcher

• Lead Rapid Research studies end-to-end, delivering insights within 1–2 weeks or an accelerated 1-week sprint
• Consult on research methodology and scope
• Develop kickoff/alignment documents and moderator guides
• Moderate remote and in-person interviews, unmoderated studies, and heuristic evaluations
• Conduct literature reviews and competitive analyses as needed
• Deliver end-of-day session summaries during fielding
• Lead key-takeaway alignment with stakeholders
• Analyze findings and develop final reports, including slide decks or written documents with actionable recommendations
• Present findings in stakeholder readouts
• Build trusted relationships with client stakeholders and provide consultative guidance
• Coordinate with recruiting teams on participant screening and scheduling
• Support Hindi-language studies and localization needs for India-specific research
• Manage multiple concurrent studies across preparation, fielding, and reporting stages
• Recommend improvements to internal processes and best practices
• Contribute to AnswerLab's knowledge library and internal training initiatives
• Contribute to Custom Research projects such as focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, and Critical User Journey audits
• Collaborate with UX Research peers across APAC, EMEA, and the US, Research Managers, and Project Managers

• 4+ years of hands-on experience conducting qualitative UX or market research, including leading studies end-to-end
• Native/fluent fluency in Hindi and business-level fluency in English
• Ability to moderate research sessions and write deliverables in both Hindi and English
• Experience partnering with clients/stakeholders in a consulting or agency environment, or equivalent research background
• Ability to work independently, manage competing priorities across concurrent studies, and meet fast-moving deadlines
• Skilled in in-depth interviews, unmoderated studies, heuristic evaluation, literature review, and competitive analysis
• Familiarity with focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, and Critical User Journeys is a nice-to-have
• Strong presentation skills, including building decks and presenting results and recommendations to senior stakeholders
• Excellent attention to detail and commitment to accuracy and completeness
• Exceptional time management and prioritization skills
• Excellent written and verbal communication skills
• Comfortable using online/remote research tools such as Google Meet, Zoom, dscout, and GSuite
• Ability to collaborate across multiple time zones, with occasional schedule flexibility and extended hours
• Ability to work at a computer for extended periods
• Current work authorization in India; AnswerLab cannot sponsor visas
• Undergraduate and/or advanced degree, preferably in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or a related field with a foundation in research-based design

• Remote/home-based work arrangement
• Up to 15% travel, including occasional in-person sessions at regional lab spaces
• Scheduling flexibility for collaboration across APAC, EMEA, and US time zones
• Opportunity to contribute to longer-form Custom Research projects
• Continued development of research and consultative skills
• Contribution to AnswerLab's knowledge library and internal training initiatives