Virtual Assistant – Client Services Manager

• Support daily account management alongside an Account Director
• Coordinate across clients, internal teams, creative partners, and vendors
• Manage multiple client projects and media campaigns, keeping timelines, deliverables, and deadlines on track
• Assign tasks, monitor progress, and coordinate execution across digital teams, creative partners, media partners, and vendors
• Oversee campaign launches across digital and traditional media channels, including Meta, influencer, and paid media initiatives
• Monitor campaign pacing and execution against plan, budget, and strategy
• Review campaign assets and specifications for correct formats and sizes
• Create presentations and proposals and compile research for client accounts and campaigns
• Monitor campaign performance, analyze data, and identify optimization opportunities
• Prepare and lead client-facing digital performance reporting
• Communicate key metrics, results, and campaign insights
• Maintain client relationships through proactive communication and reliable follow-through
• Support client retention by identifying needs and proactively addressing issues
• Assist with media trafficking, trading, reporting, and billing
• Maintain organized project documentation and task management systems
• Review campaign details, deadlines, assets, and deliverables to help prevent operational errors

• Previous experience in Client Services, Account Management, Project Management, Media, Advertising, Marketing, or a similar client-facing role
• Strong organizational and project management skills with the ability to manage multiple campaigns and priorities simultaneously
• Excellent attention to detail, particularly when managing campaign timelines, assets, budgets, and deliverables
• Strong client-facing communication skills and confidence communicating professionally with clients, partners, and internal teams
• Ability to work cross-functionally with digital teams, creative partners, media partners, and vendors
• Experience tracking projects, assigning tasks, and ensuring deadlines and deliverables are completed accurately and on time
• Ability to interpret campaign performance data and contribute to optimization decisions
• Proactive and accountable working style with strong follow-through
• Strong written and verbal English communication
• Comfortable learning new technology, reporting platforms, and media systems
• Ability to work independently while collaborating closely with a small, fast-moving team
• Submit application data and resume in English

• Work from home
• Payment in dollars per working hour (40-hour week)
• Starting salary between 6$ - 12$ per hour depending on your experience, with room for raises based on performance
• A workplace that values its people
• Professional development opportunities to grow your career
• Supportive team that values your input and achievements
• Referral bonus: $50 once a referred candidate is hired by one of the company’s clients