Global Organizational Learning & Development Coordinator

• Lead end-to-end logistics for virtual, hybrid, and in-person training sessions
• Coordinate facilitator availability, producer support, participant communications, learner pre-work, reminders, post-session resources, and follow-up actions
• Manage program rosters, waitlists, nominations, registration lists, session capacities, regional scheduling needs, and participant substitutions
• Prepare session materials, facilitator guides, job aids, evaluation links, and learner resources
• Own and maintain the GOLD enterprise training calendar
• Identify calendar conflicts, enterprise events, regional considerations, facilitator constraints, and sequencing dependencies
• Support quarterly and annual learning program planning
• Draft and distribute learner communications, reminders, follow-up notes, completion instructions, and resource links
• Serve as first-line contact for learner questions about scheduling, joining instructions, resources, attendance, and logistics
• Maintain trackers for delivery, attendance, no-shows, completions, evaluation response rates, follow-ups, and milestones
• Support course catalog reviews, SharePoint updates, resource maintenance, and documentation cleanup
• Coordinate with SMEs, instructors, People Partners, LMS administrators, communications partners, and business requestors
• Support Training Implementation Process intake and handoffs by arranging meetings, tracking decisions, documenting actions, and coordinating timelines
• Identify friction points and recommend process improvements
• Standardize templates, checklists, planning timelines, folders, and logistics workflows
• Perform other duties as assigned

• Strong calendar management, scheduling, prioritization, follow-through, and stakeholder coordination skills
• Excellent written communication skills
• Proficiency with Microsoft 365, including Outlook, Teams, Excel, PowerPoint, SharePoint, and collaborative workspaces
• Fluent English speaking, reading, and writing
• Availability to support sessions across global time zones, including occasional early morning or late afternoon coverage
• Bachelor's degree in Business, Human Resources, Education, Communications, or a related discipline, or equivalent relevant experience
• 2+ years of experience in training coordination, learning operations, HR program support, or comparable project and administrative coordination
• Experience coordinating training programs, learning events, HR programs, project logistics, operations, or administrative workflows in a corporate environment
• Experience supporting Learning & Development, Talent Management, HR Operations, LMS administration, compliance training, or regulated training environments is preferred
• Familiarity with learning management systems, training rosters, completion reporting, learner evaluations, and course catalog maintenance is preferred
• Experience supporting virtual learning delivery, live facilitation logistics, cohort programs, office hours, or global training calendars is preferred
• Working knowledge of adult learning operations, instructional design workflows, or training intake processes is helpful but not required

• Equal employment opportunities regardless of protected characteristics
• Diverse and inclusive work environment
• Supportive teams and accessible leaders
• Opportunities to collaborate and be creative
• Employee experience focused on respect and equal opportunity