VOTRE PROCHAIN CHAPITRE
Senior Account Manager
À propos du poste
• Monitor listings and day-to-day Amazon account operations across the US, Canada, UK, and EU; identify issues and coordinate timely resolution.
• Review SKU economics, pricing, and margins; recommend adjustments for the owner's approval.
• Track reference prices, deal eligibility, and promotional timing; coordinate offers while protecting profitability.
• Review daily sales and run rates against forecasts, investigate variances, and recommend adjustments to advertising, pricing, or inventory plans.
• Monitor stock coverage, open orders, and inbound shipments; recommend replenishment and inventory redistribution between markets.
• Work with PPC/account management and supply chain agencies; track deliverables, clarify priorities, and follow up on outstanding actions.
• Monitor advertising performance alongside sales forecasts, profitability, and inventory availability; coordinate budget adjustments, campaign priorities, and pauses with the PPC agency.
• Maintain accurate Google Sheets tracking and summarize sales, profitability, promotions, and inventory risks with actionable recommendations.
• Document recurring workflows and improve reporting and tracking; identify opportunities to use AI and automation with human validation.
• Proactively manage agreed priorities, escalate issues with proposed solutions, and reduce routine follow-up from the owner.
• Work four hours daily overlapping with the Sweden-based business owner, preferably during Swedish mornings; full overlap during onboarding.
• At least 3 years of hands-on experience managing Amazon Seller Central accounts for product brands, with the ability to adapt to additional international marketplaces.
• Strong knowledge of listing management, pricing, reference prices, promotions, and deal eligibility.
• Ability to assess SKU-level profitability and explain the impact of pricing and promotional decisions.
• Practical experience with sales forecasting, inventory coverage, replenishment planning, and inbound shipment tracking.
• Strong Google Sheets skills for data analysis, reconciliations, trackers, and clear reporting.
• Practical experience using AI tools such as Claude, ChatGPT, or similar platforms for analysis, reporting, and workflow improvement, with human validation of outputs.
• Experience coordinating agencies, suppliers, or logistics partners and following tasks through to completion.
• Strong analytical judgment, attention to detail, and an organized, action-oriented approach to turning data into practical recommendations.
• Clear written and verbal English communication, independent problem-solving, and reliable ownership in a remote working environment.
• Collaborative working style and openness to testing new tools and approaches.
• Familiarity with sellerboard or similar profitability tools.
• Experience coordinating product development, supplier samples, and design iterations, particularly for ceramics or homeware.
• Experience sourcing and coordinating freelance designers or video creators, including AI-assisted creative workflows.
• Shopify experience, including supporting international expansion and Amazon inventory integration.
• Experience organizing product testing, quality inspection, or VAT documentation with specialist providers.
• Experience improving dashboards, purchase order tracking, SOPs, or reporting automation.
• Experience helping build a team, including identifying and hiring suitable team members.
• Hands-on experience creating AI images and videos using relevant tools.
• Experience supporting general wholesale operations or channel development.
• Familiarity with Titan Tools.
• Must be currently residing in the Philippines and legally authorized to work there.
• Reliable computer, high-speed internet, and a quiet, dedicated workspace for remote work.
• 100% Remote Work
• 13th Month Pay
• Healthcare (HMO)
• Comprehensive Fringe Benefits package
• Paid Service Incentive Leave (SIL)
• Paid Philippines Holidays
• Free Learning and Development Programs