Solutions Architect

• Lead hands-on implementation of complex, high-risk and multi-domain customer projects
• Deploy Azure Virtual Desktop, complex network architectures, multi-tenant security configurations, hybrid identity environments and large-scale migrations
• Produce High-Level Designs and Low-Level Designs across Modern Workplace, Cyber Security, Network and Backup/DR domains
• Author Statements of Work defining scope, deliverables, assumptions, exclusions, acceptance criteria and milestones
• Provide technical guidance and design assurance throughout delivery
• Review implementation progress and validate engineering configuration decisions
• Support pre-sales scoping, solution qualification, feasibility assessments and proposal design
• Conduct customer technical design reviews and secure architecture sign-off
• Define technical standards, deployment checklists, configuration baselines and design templates
• Validate UAT results and technical acceptance
• Mentor Level 1 and Level 2 engineers
• Collaborate with Service Desk, NOC and managed services teams on operational supportability
• Maintain vendor relationships and evaluate new product capabilities
• Communicate risks, constraints and dependencies to project managers, delivery leadership and customers
• Lead post-implementation design reviews and capture lessons learned
• Maintain expert technical skills and advanced vendor certifications

• Extensive experience designing and delivering solutions across Modern Workplace, Cyber Security, Backup/DR, Networking and Azure
• Demonstrable authorship of High-Level Designs, Low-Level Designs and Statements of Work
• Pre-sales technical experience
• Track record of mentoring and raising the technical capability of a delivery team
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or current successor certification
• Microsoft Certified: Cybersecurity Architect Expert (SC-100), or current successor certification
• Microsoft 365 Certified: Administrator Expert (MS-102), or current successor certification
• Sophos Certified Architect for Sophos Firewall and Sophos Central Endpoint/Server, with corresponding Sophos Certified Engineer certifications as prerequisites
• Acronis Certified Engineer (Cyber Protect)
• Mimecast Certified Product Professional, Advanced level
• Home-based work setup with desk and chair in a quiet space
• Stable internet connection and a solution to mitigate load shedding
• Advantageous: PRINCE2 Practitioner or equivalent, ITIL Foundation, CISSP or equivalent, CompTIA Security+, CrowdStrike Falcon certifications and familiarity with Falcon Complete

• Risk cover, including Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
• 22 days holiday balance plus UK Bank Holidays, with increased annual leave based on length of service
• 5% allowance based on basic salary that can be used towards Medical Aid
• UPS provided to assist with load shedding (2–4 hours of laptop power)
• Babble-issued laptop
• Annual Company Celebrations
• Home-based working
• Stable internet connection support requirement for home working