Implementation Lead – AI

• Own a major sports client's product rollout and AI-enabled services alongside it
• Configure, onboard, test, roll out, and continue operating client products and integrations
• Build and run AI-powered automations, tools, and workflows
• Monitor AI services after launch, validate inputs and outputs, and identify issues proactively
• Investigate issues by checking configuration, data, and expected behavior
• Provide Engineering with clear, actionable problem reports
• Decide which product-area fixes are worthwhile and work directly with engineers to ship them
• Communicate progress and constraints to the client
• Turn client learnings into changes for Product and Engineering
• Direct one or two more junior teammates
• Create tools and automation to improve future delivery cycles

• Experience building an AI system in real use, such as an automation, agentic pipeline step, or relied-upon tool; not merely chatbot use
• Experience taking a client-facing product or integration from brief to live and operating it after launch
• Technical background in support, integrations, QA, development, or similar
• Comfortable with APIs, SDKs, configuration, and data without needing to be an engineer
• Experience working in a startup, scale-up, fast-moving agency, or self-started environment where processes were not established
• Ability to make decisions with incomplete information and take initiative
• Clear, direct communication with clients and technical teams
• Background in sport, media, live events, or ad-tech (nice to have)
• Experience with SaaS or developer-facing products, including SDKs, CMS, or analytics (nice to have)

• Paid take-home task
• Fully remote working anywhere in Tunisia
• Modern stack and great tooling
• AI-first engineering culture