Order Processing Specialist – NetSuite

• Process and manage customer orders in NetSuite
• Coordinate orders for warehouse operations in California and Sydney
• Manage orders for major US and Australian retail customers
• Review order details, quantities, pricing, shipping information, and delivery requirements
• Monitor orders from entry through fulfillment and shipment
• Coordinate with warehouse, sales, inventory, and operations teams
• Troubleshoot order discrepancies, delays, and fulfillment issues
• Maintain accurate customer and order records
• Ensure retailer-specific requirements and deadlines are met

• Hands-on experience with NetSuite, ideally including sales order processing
• Previous experience in order management, customer operations, logistics, or sales administration
• Experience supporting retail, wholesale, or e-commerce customers
• Strong attention to detail
• Ability to manage a high volume of orders and competing deadlines
• Strong Excel or spreadsheet skills
• Clear written and verbal communication
• Experience working with major retailers or multiple international markets is a strong plus

• Assessment process tailored to the role
• Assessments generally kept under 45 minutes whenever possible
• Opportunity to schedule an interview with the team once selected
• Growth and career development opportunities
• Opportunity to contribute to global communities and collaborate across industries and geographies