Solutions Architect

• Act as the technical voice in front of strategic customers and deals
• Lead technical discovery and solution scoping where standard demos are insufficient
• Define clear scopes covering native Apaleo capabilities, short-term solutions, and out-of-scope items
• Build fast proofs of concept in safe test environments without live guest data
• Design and build agents and automations using n8n, Make, and Apaleo’s AI agent platform
• Write code for deterministic agent steps
• Deliver hands-on short-term solutions that unblock deals, reduce adoption risks, or fill product gaps
• Establish exit plans for custom builds
• Conduct post-sale health checks and scope integrations for expanding customers
• Create reusable reference architectures, patterns, and templates
• Participate in thought leadership on AI’s impact on hospitality
• Test new technology on customer problems and share prototypes and evidence with Product
• Collaborate with Sales/BD, Account Management, Customer Success, Product, Security, Partnerships, RevOps, and Senior Leadership
• Deliver architecture engagements and blueprints
• Support customer satisfaction, adoption, revenue impact, and churn prevention

• Multiple years in solution architecture, solution engineering, or technical consulting in B2B SaaS, ideally with complex software such as ERP or enterprise platforms
• Strong API skills, including REST, authentication, webhooks, events, and data-flow design
• Hands-on workflow automation experience; n8n preferred
• Practical experience building with LLM agents
• Systems-thinking ability and day-to-day use of AI tools
• Stakeholder management experience and credibility with executives and IT teams
• Self-direction, ownership mindset, and scope discipline
• Curiosity demonstrated through working prototypes
• Clear, structured documentation habits
• Fluent English and German skills
• Willingness to travel, including regularly to France and the UK
• Hospitality or travel experience, including hotel operations and PMS concepts
• Experience with cloud PMS, channel manager, or payment integrations
• Enterprise architecture experience on large, multi-site projects
• Applied AI or ML background, or experience with MCP and agent platforms
• SQL and BI fundamentals

• 360° feedback reviews
• Dedicated learning budget
• Opportunities to take on more responsibility and advance your career
• Autonomy and ownership in a trust-based, transparent, collaborative environment
• Competitive and fair compensation guided by benchmarking data
• Flexible remote, office, or hybrid work options
• Flexible schedule
• Fully covered Deutschland Ticket for public transport across Germany
• Regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events
• 30 days of vacation
• EGYM Wellpass membership with access to gyms, fitness studios, and wellness options