Credentialing Specialist

• Gather required enrollment documents from new clients
• Assist in completing enrollment forms
• Maintain accurate and current client information using spreadsheets and/or online databases
• Respond to general inquiries as the in-house knowledge source on clients’ enrollment particulars
• Identify and report issues to appropriate departments and management leadership
• Build and improve working relationships with insurance company enrollment staff
• Maintain confidentiality of client information by adhering to strict, established regulations
• Follow team and/or client procedures, policies, and methodologies
• Alert clients of new regulations, expiring certificates, reapplications, and deficiencies in enrollment requirements
• Conduct presentations and engage in occasional client interactions as needed
• Perform other related duties as necessary or assigned

• Credentialing experience in a BPO is preferred, but not required
• Understanding of and/or experience in the US Healthcare industry is preferred, but not required
• Adept in both spoken and written English
• Proficient in MS Word, MS Excel, and Windows file navigation
• Detail-oriented
• Amenable to work graveyard or shifting schedules
• Able to work from home with a reliable internet connection

• Maternity & Paternity Leave
• Government Contribution (SSS, Pag-ibig, Philhealth)
• 13th Month Pay
• Paid Holidays
• Bereavement Leave
• Paid Vacation Leave
• Paid Sick Leave
• Work from Home
• Equipment/company computer is provided
• Night shift differential pay
• Php 1,000 De Minimis
• Php 1,000 monthly bonus upon regularization
• HMO upon regularization