Front Office Technical Agent

• Serve as the first point of contact for customers experiencing technical issues
• Handle mainly incoming calls
• Provide support and advice on fixed and mobile networks, broadband and carrier coverage, television, and Wi-Fi connectivity
• Assist customers with account login problems, GPS signal issues, poor Wi-Fi or TV connections, malfunctioning remote controls, and other technical challenges
• Recognize and act on sales opportunities

• Speak and write Flemish at a native level
• English at a basic level (B2)
• Experience in sales, commercial roles, or customer care is preferred
• Good understanding and level of computer handling skills
• Commercial mindset
• Motivated to learn
• Structured communicator
• Patient and empathetic

• Performance bonus
• Relocation package (including flight and initial hotel)
• Private health insurance
• Career development opportunities within the company (become senior agent or team leader)
• Paid training period
• 40 hours work week, Monday–Friday
• Fully remote work from home in Greece