Client Support Specialist

• Contact clients daily to set up software installation and training
• Maintain client accounts and serve as a key contact for questions and problems
• Complete and submit necessary paperwork for client accounts and maintenance
• Process client accounts, including opening and closing accounts and managing billing information
• Offer specialized knowledge of company services and products to interested clients
• Maintain awareness of RynohLive software functions to answer questions and troubleshoot customer problems

• +2 Years of experience in CSR Roles
• General knowledge of software implementation and ability to troubleshoot and correct any errors
• Ability to field client inquiries, complaints, comments, and requests
• Ability to successfully handle office duties with little to no supervision
• Quiet workspace
• Internet connection of at least 30 Mbps download and 10 Mbps upload