Forward Deployed Engineer

• Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks
• Map customer data models, including charts of accounts, cost centers, entities, and vendors, to Jeeves and keep them synchronized
• Debug integration issues end to end, from API logs through customer month-end reconciliation
• Build reusable integration patterns and internal tools to accelerate customer go-live
• Scope and configure multi-entity, multi-currency setups with customer finance teams
• Design stablecoin payment and settlement flows alongside SPEI, PIX, ACH, and SWIFT
• Help customers address country-specific tax and e-invoicing requirements within Jeeves workflows
• Work with Compliance and Risk teams to maintain regulatory compliance
• Own technical onboarding for strategic accounts from scoping through go-live and adoption
• Run technical workshops with customer engineering and finance teams, sometimes on-site
• Create implementation plans, manage expectations, and identify risks
• Serve as the trusted technical contact after go-live for escalations and expansion
• Translate recurring customer requests into prioritized Product and Engineering feedback
• Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept
• Document integration guides, edge cases, and playbooks for broader team use

• 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
• Strong hands-on coding in at least one of Python, TypeScript/Node, or Go
• Production experience building against REST APIs and webhooks
• Solid SQL and data-mapping skills, demonstrated by integrations or data pipelines built and supported
• Track record of owning a customer project through go-live, including managing timelines and customer-side stakeholders
• Professional fluency in English plus Spanish and/or Portuguese
• Ability to travel to customer sites in Latin America as needed
• Experience in fintech or payments preferred
• Experience integrating with an ERP, accounting, or financial system preferred
• Working understanding of AP, reconciliation, month-end close, and multi-entity accounting preferred
• Hands-on work with stablecoin, on/off-ramp, or digital asset infrastructure preferred
• Experience with LatAm e-invoicing and tax systems such as CFDI, NF-e, or DIAN preferred
• Previous forward deployed, solutions architect, or implementation engineer role at a startup preferred
• Experience building internal tooling that shortened implementation time preferred

• Remote work with flexible access to the Roma Norte office in Mexico City
• Opportunity to work with a global stablecoin-native banking platform
• Steep learning curve and hands-on career development
• Exposure to high-growth and enterprise customers across Latin America
• Collaboration with Product, Engineering, Sales, Account Management, Compliance, and Risk teams