Delivery Lead – AI-Enabled Products

• Take products and initiatives from ambiguous brief through configuration, onboarding, testing, rollout and adoption to reliable day-to-day operation
• Turn messy requests into plans with owners, dependencies, risks and a definition of done
• Brief people, follow up, remove blockers and make delivery decisions
• Own AI-enabled services after launch, including prompts, inputs, outputs, dependencies and human review steps
• Build checks to catch weak AI output and drift before clients do
• Investigate issues by reproducing them, checking configuration and expected behaviour, and assessing impact
• Hand Engineering well-framed problems rather than forwarded emails
• Keep clients informed about progress, uncertainty and constraints
• Convert delivery learnings into actionable Product and Engineering requirements
• Lead more junior team members through context, standards, feedback and expanded ownership
• Use AI tools for investigation, analysis, documentation, QA and reporting while validating results
• Create playbooks, checklists and automation to improve future delivery cycles

• 4+ years in implementation, product operations, technical account management, client delivery or similar
• Personally taken work from ambiguity to a real outcome, rather than coordinating someone else
• Ability to make good decisions with incomplete information
• Technical understanding of APIs, SDKs, integrations, configuration and data
• Practical AI fluency, including prompts, inputs, failure modes and human review in production workflows
• Ability to direct people, hold standards and focus on results
• Proactive approach to making progress without a perfect brief or meeting invite
• Attention to detail at pace, including identifying missing ownership, weak evidence and unready work
• Experience operating AI workflows, automation or platforms after launch is useful but not required
• Experience implementing SaaS or developer-facing products is useful but not required
• Sport, media, live events or ad-tech background is useful but not required
• Remote startup or scale-up experience is useful but not required

• Paid take-home exercise
• Fully remote working anywhere in Tunisia
• Modern stack and great tooling
• AI-first engineering culture
• High-growth product relied on by leading global brands
• Remote-first, product-led work environment