Technical Product Manager – AI Agent Assistant

• Define and manage the product strategy, roadmap, priorities, and backlog
• Translate customer needs into requirements, user stories, and acceptance criteria
• Collaborate with Engineering, Design, Data, AI, Customer Success, Pre-Sales, and Marketing teams
• Engage with end users and the Customer Success team to gather feedback and improve the product
• Research market trends, competitors, new AI capabilities, and emerging use cases
• Support the Value Engineering team with basic financial modeling, ROI calculations, and the development of customer business cases
• Create and review product documentation and marketing materials
• Track product adoption, performance, customer outcomes, and business impact
• Participate in Agile practices, including backlog refinement, sprint planning, product reviews, and retrospectives

• Experience in Product Management, preferably with AI, SaaS, automation, customer service, or enterprise software solutions
• Experience with Agile methodologies, such as Scrum or Kanban
• Ability to collaborate effectively with technical and customer-facing teams
• Strong product discovery, prioritization, analytical, and communication skills
• Customer-centric mindset and genuine interest in engaging with end users
• Interest in market research, competitive analysis, financial modeling, and product documentation
• Hands-on experience using AI tools for research, analysis, and content creation
• B2 level or higher proficiency in Portuguese and English
• Spanish is a plus

• Home office allowance
• Meal voucher
• Life insurance
• Dental plan
• Health insurance
• Career development opportunities
• 5-on/2-off schedule, with Saturdays and Sundays off