Senior Market Manager, Vietnamese Speaking

• Build and manage partner relationships within Vietnam Core Host accounts and develop strong, long-lasting partnerships
• Prospect and onboard new, high-quality supply in the assigned geography
• Analyze data and use data-driven recommendations to identify and act on strategic opportunities to increase sales
• Handle operational complexity and maximize the impact of resources
• Develop deep knowledge of assigned geographic markets and serve as the go-to source for local trends and market dynamics
• Represent Airbnb in external meetings and events with Core Hosts
• Educate hosts on significant product changes and cascade product and policy feedback to internal stakeholders
• Hold regular optimization calls and business reviews with partners
• Respond to and deliver exceptional service to Core Hosts, occasionally traveling to the market for in-person support and guidance
• Work cross-functionally with product, communications, public policy, and customer support teams to ensure long-term market success
• Drive Homes business growth in Vietnam and maintain a competitive supply
• Drive all phases of Homes acquisition and retention and market success, including acquisition strategy development, generating and converting supply leads, and strategic partner relationship management
• Develop and iterate scalable localized supply management strategies for developed, competitive markets and nascent, untapped markets

• 10+ years of experience in partnership, Business development, sales, or account management
• Experience in Tech (Travel tech is a plus)
• Experience in Vietnam is a must
• Strong time management and prioritization skills
• Proven track record of being able to effectively work a leads pipeline or book of business
• Excellent communication and presentation skills and ability to communicate effectively with hosts via phone, email, meet-up, and in-person
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus
• Ability to travel to Vietnam depending on business needs
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
• Proven experience working cross-functionally
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Charismatic self-starter who is resourceful and self-sufficient
• Fluent in Vietnamese and English is a must