Account Manager

• Build and grow customer relationships, identifying opportunities to support customer goals and increase adoption of solutions
• Manage the sales process from initial enquiry through handover
• Work closely with pre-sales, consultancy and project teams
• Host customer meetings, including conversations with senior stakeholders
• Understand business needs and recommend appropriate solutions
• Respond promptly to customer enquiries
• Share feedback with the wider team
• Help create a positive customer experience
• Work towards targets and identify opportunities to help customers gain more value from software

• Experience in business-to-business (B2B) sales or account management within a target-driven environment
• Experience selling software, particularly human capital management (HCM) or related solutions
• Strong organisation and time management skills
• Ability to prioritise competing demands
• Collaborative approach
• Excellent communication skills
• Commitment to building positive relationships with customers and colleagues

• Wellbeing days, taking annual leave to 25 days per year
• Health contribution
• Range of benefits to suit individual needs
• Three charity days allocated to support a chosen cause
• Career development and progression opportunities
• Blended approach to office working