VOTRE PROCHAIN CHAPITRE
Call Center Sales Agent
À propos du poste
• Proactively contact existing customers by phone in the telecommunications sector
• Process tariff changes
• Handle contract renewals
• Conduct customer win-back activities
• Work Monday to Saturday between 8:00 a.m. and 8:00 p.m.
• Choose between a fixed late shift or alternating weekly between early and late shifts
• Attend training on products, communication, and sales
• Opportunities for professional development through the S-KON Academy
• Ideally, initial experience in telephone sales or customer service; career changers with sales talent are also welcome
• Quiet workspace in a home-office environment
• Stable internet connection with a minimum download speed of 50 Mbps
• Confident use of a PC
• Good IT skills
• Technical understanding
• Excellent German language skills
• Friendly, clear communication over the phone
• Attractive performance-based commission in addition to the base salary
• Childcare allowance
• Wellpass fitness benefits
• Modern technical equipment for working from home
• Professional training on the product portfolio as well as communication and sales techniques
• Career development opportunities through the S-KON Academy, from Agent to Coach, Trainer, or Team Leader
• Employee referral bonus