Product Manager, Orchestration Platform

• Define the orchestration platform’s boundaries, guarantees, non-goals, primitives, and consuming-product responsibilities
• Own sequencing and core changes needed before a second product can onboard
• Define the remittance migration approach as the platform evolves
• Define workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, and SLAs
• Create documentation, onboarding, and observability tooling for a self-serve, operable platform
• Run the platform engineering team’s roadmap
• Balance remittance reliability against platform investment
• Own platform success metrics, including workflow success rates, time-to-completion, manual intervention rate, time to resolve stuck workflows, and time-to-integrate
• Represent the platform to operations, compliance, and finance
• Partner with the engineering lead on architecture decisions with product consequences

• 5+ years in product management with at least 3 years owning a platform, infrastructure, API, or backend product whose primary customers were other engineering teams
• Shipped something other teams built on and can discuss the consequences of its abstractions
• Strong grounding in distributed-systems concepts: asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and failure modes of long-running workflows
• Payments, remittance, banking, ledger or transaction-processing experience
• Understanding of settlement, reconciliation, payout partners and compliance screening
• Exceptional written communication
• Direct comfort with data: querying, reading dashboards, and investigating anomalies
• Track record of challenging powerful internal stakeholders successfully
• Equivalent competencies in the listed requirements will also be considered
• Hands-on product experience with a workflow or durable-execution engine such as Temporal, Cadence, Step Functions, Camunda, or an in-house equivalent (nice to have)
• Experience owning platform reliability outcomes, not just features (nice to have)

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Unlimited PTO
• Paid parental leave
• Work model: currently fully remote, with a future transition to a hybrid setup
• Health, dental, and vision plans
• 401(k) with employer matching, for US-based employees
• Continuous learning opportunities
• Empowering opportunities for growth in a dynamic entrepreneurial environment