Junior Financial Operations Specialist

• Enter and complete customer information in financing proposals
• Obtain customers’ signatures on financing agreements
• Provide support regarding questions about collateral substitution, assignment of rights, and TC amounts and bank fees
• Distribute financing tables when requested
• Request special promotional rates from banks to remain competitive
• Maintain weekly reports detailing the number of sales, approved and declined applications, and applications submitted to another bank
• Verify customer documentation requested by the credit department and forward it to the payments team
• Package and label document envelopes for shipment
• Reassess applications pending or declined by the bank
• Resolve process-flow and post-sale issues with end customers
• Monitor and replenish the dealership’s supply of financing agreement kits
• Deliver registered agreements in the required jurisdictions
• Maintain contact with sales representatives, managers, finance teams, directors, and dealership network owners

• Degree in Business Administration, Finance, Economics, Marketing, or a related field
• Higher education in Business Administration, Finance, or a related field
• Previous experience with automotive financing processes
• Knowledge of interest rates and banking calculations
• Understanding of financial mathematics
• Customer service experience
• Basic proficiency in Excel and PowerPoint
• Availability to work 44 hours per week, Monday through Saturday

• Fixed compensation
• Medical insurance
• Dental insurance
• Life insurance
• Flexible meal/food allowance
• TotalPass
• Partnerships with educational institutions
• Position open to persons with disabilities and individuals rehabilitated through Brazil’s National Institute of Social Security (INSS)