Account Manager

• Manage and grow Elsevier’s Research Intelligence portfolio across the Middle East and Africa
• Own and drive renewals, cross-sell and upsell opportunities, including multi-year contracts
• Partner with cross-functional teams to grow revenue and expand accounts
• Coordinate with Sales, Finance, Legal, CSMs, Product, and Operations to ensure smooth renewal execution
• Review and negotiate contract terms
• Maintain accurate data across CRM, Clari, Gong and SalesCloud
• Build strong customer relationships and promote the wider Elsevier RI portfolio
• Support regional marketing activities and consortium initiatives
• Achieve quarterly and annual renewal and new business targets

• 3+ years’ experience in a commercial, sales, or renewal-focused role
• Bachelor Degree in Computer science, Business Management, or a related field
• Experience in SaaS solutions selling is preferred
• Strong understanding of Research solutions, contracts, and end-to-end sales operations
• Proven self-starter with experience managing complex renewals
• Excellent communication, presentation, and stakeholder-management skills
• Fluent in English
• Arabic (native or fluent) is a strong plus

• healthy work-life balance
• well-being initiatives
• parental leave
• study leave
• Health Insurance
• Competitive Bonus
• 25 days Annual Leave
• Remote Working Model
• Country specific benefits