Customer Care Manager – all genders

• Coordinate communication and collaboration between internal departments and customers
• Ensure a harmonious and consistent customer experience
• Build and maintain long-term customer relationships through regular personal interaction
• Identify individual customer needs
• Ensure the sustained satisfaction of both companies and employees
• Proactively inform customers about new benefits, developments, and opportunities for optimization
• Continuously expand the benefits offering
• Successfully implement innovative bonus models

• Completed degree in business administration or a comparable qualification
• At least two years of professional experience
• Ideally, experience in managing key accounts, project management, or Customer Success Management
• Strong service and customer orientation
• Empathy, assertiveness, and excellent communication skills
• Independent and solution-oriented approach to work
• Strong planning and coordination skills
• Fluent German and English skills, both written and spoken

• Flexible working hours
• Modern office in Fuerteventura or remote work from anywhere in the Canary Islands
• Up to four weeks of EU workation per year
• Flights and accommodation when choosing the Munich location during your EU workation
• 30 days of annual leave
• Permanent employment contract
• Private supplementary health insurance
• Above-average salary compared with local market standards
• Support with obtaining your NIE number and handling administrative procedures
• Dynamic, innovative working environment
• Opportunity to contribute creative ideas and work independently
• Above-average professional development opportunities