QA Engineer

• Review quality specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan, and coordinate quality testing activities
• Utilize AWS technologies for test environment setup, monitoring, and reporting
• Design, develop, and execute automation scripts using open-source tools
• Identify and document bugs and software defects during testing
• Conduct regression, integration, and performance testing after bugs are resolved
• Track issues and work with the development team to verify fixes
• Collaborate with customer support teams to investigate and resolve customer-reported issues
• Leverage AWS monitoring tools for proactive issue detection
• Stay up to date with new testing tools and test strategies
• Participate in knowledge sharing and contribute to the growth and development of the QA team
• Report to the Lead QA Engineer

• At least 3 - 7 years of work experience in software quality assurance, preferably in CcaaS, CPaaS, or Voice related domains
• Good experience with QA methodologies, such as Agile, Waterfall or others
• Knowledge in writing SQL queries and / or other scripting languages
• Experience in manual testing and proficiency in industry leading test automation tools such as Selenium, Junit, Test NG or others
• Working knowledge of Amazon Web Services (AWS) technologies, such as EC2, S3, Lambda, CloudFormation, and CloudWatch or others preferred
• Familiarity with AWS services for testing, such as AWS Device Farm or AWS CodeBuild or others preferred
• Solid understanding of web technologies and APIs
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Excellent interpersonal skills, with strong written and oral communication abilities in English
• Ability to work independently and in a fast-paced, dynamic startup environment
• Continuous learning mindset, staying up-to-date with the latest QA trends and technologies
• Diploma/Bachelor’s Degree in Computer Science, IT, Engineering or a related subject