Medical Admin Assistant – BIL

• Coordinate and schedule appointments for healthcare providers and patients
• Manage calendars to ensure efficient use of time and resources
• Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries
• Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results
• Ensure compliance with regulatory standards and protocols for medical documentation
• Assist in coding procedures and diagnoses accurately for billing purposes
• Collaborate with the billing department to resolve discrepancies and ensure timely reimbursement
• Manage prescription refills, coordinate with pharmacies, and obtain prior authorizations when necessary
• Maintain medication records and ensure patients receive necessary prescriptions in a timely manner
• Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks
• Utilize virtual communication tools to facilitate collaboration and information sharing
• Input patient information, treatment plans, and other medical data into EHR systems
• Organize medical records and documentation for easy retrieval and accessibility
• Verify patient insurance coverage and eligibility for medical services
• Communicate with insurance providers to obtain authorizations and resolve coverage-related issues
• Assist in obtaining pre-authorizations for medical procedures and services
• Follow up on authorization requests and ensure timely approvals to facilitate patient care

• Proven experience in the healthcare industry
• Proficiency in English communication, both written and verbal
• Proficient in virtual office tools, EHR systems, and communication platforms
• Strong customer service and critical thinking skills
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• Willingness to work in US time zones (PST, EST, CST)
• High school diploma or equivalent
• Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues
• Processor: Intel Core i5 7th Generation or higher (or equivalent)
• Memory: 8 GB RAM
• Storage: 256 GB SSD or HDD with at least 50% free space available
• Webcam: 720p resolution or higher
• Operating System: Windows 10 or later (or equivalent)
• Audio Equipment: Noise-canceling earphones or headset
• Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves