School Success Consultant – Junior

• Act as the school’s strategic partner and Arco’s primary point of contact for discussing vision, opportunities, and solutions
• Manage the complete customer retention cycle, ensuring satisfaction and results
• Independently lead contract renewals and expansions
• Support schools in adopting Arco’s solutions, focusing on generating value and strengthening the relationship
• Serve as the point of integration for the customer journey with Arco, monitoring satisfaction levels with pedagogical solutions and customer service
• Act as the final escalation point for resolving critical relationship or service issues
• Collaborate with internal teams to ensure alignment across pedagogical, commercial, and operational functions

• Bachelor’s degree completed
• Intermediate proficiency in Microsoft Excel
• Experience managing B2B relationships
• Ability to manage multiple activities simultaneously
• Ability to conduct negotiations transparently, firmly, and with integrity
• Clear, structured, and effective communication skills
• Strong ability to prioritize activities based on data

• Flash food and/or meal allowance
• SulAmérica health and dental insurance
• Transportation allowance for on-site and hybrid positions
• Extended maternity and paternity leave
• Childcare assistance
• Partnerships with Wellhub and Zenklub
• Education incentive
• Discount on airfare
• Partnership with a pet health insurance provider
• Access to Arco educational materials for employees’ children
• Partnerships for MBA and graduate programs
• All Arco positions are open to people with disabilities