Appointment Setter – Outbound Sales, Lead Generation

• Conduct outbound calls, emails, and other outreach activities to identify and engage prospective clients
• Reach out to schools, nurseries, childcare centers, and relevant education or childcare providers
• Research prospective organizations and identify key decision-makers
• Introduce company products or services, communicate their value proposition, and generate interest
• Build and maintain a pipeline of qualified prospects
• Schedule qualified appointments, calls, or meetings between prospects and the on-the-ground sales team
• Assess prospect suitability, interest, needs, and readiness before arranging appointments
• Gather prospect information and provide accurate handover notes
• Confirm appointments and follow up to minimize cancellations and no-shows
• Establish rapport and maintain relationships with prospective clients
• Follow up on outreach attempts and interested prospects
• Handle objections, questions, and information requests professionally
• Nurture leads and move prospects through the sales pipeline
• Maintain accurate CRM records of prospect interactions, outcomes, follow-ups, and appointments
• Track pipeline progress, categorize leads, and document handovers
• Provide regular updates on outreach activity, lead quality, appointment conversion rates, and pipeline performance
• Meet daily, weekly, and monthly targets for calls, engagement, qualified leads, and booked appointments
• Test and refine outreach messaging, call scripts, and follow-up approaches
• Share prospect feedback with sales and management teams
• Collaborate with the on-the-ground sales team on priorities, targeting, qualification, and appointment scheduling

• Previous experience in appointment setting, outbound sales, telemarketing, lead generation, telesales, or business development is preferred
• Experience engaging business decision-makers through telephone-based outreach
• Experience targeting schools, nurseries, childcare providers, education organizations, or similar sectors is highly desirable
• Demonstrated ability to generate leads, book qualified appointments, and meet performance targets
• Familiarity with CRM systems, lead tracking tools, and sales engagement platforms
• Strong research skills and the ability to identify relevant organizations and decision-makers
• Good written and spoken English, with a clear, professional, and neutral accent that is easy for the target audience to understand
• Comfortable making a high volume of outbound calls and handling rejection professionally
• Ability to work independently, manage time effectively, and maintain consistent productivity
• Availability to work in alignment with the company's required business hours and target market time zone
• Confident, engaging, and professional telephone skills
• Reliable, disciplined, persistent, and committed to achieving daily and weekly objectives
• Ability to introduce services clearly, build rapport, ask relevant questions, and communicate value effectively
• Ability to develop trust and maintain positive relationships with prospective clients
• Comfortable handling rejection, overcoming objections, and maintaining a positive attitude
• Motivated by targets, measurable outcomes, and continuous improvement
• Ability to manage multiple prospects, follow-ups, and appointment schedules efficiently
• Ability to maintain accurate prospect information, CRM records, and appointment details
• Takes responsibility for building the pipeline and progressing prospects without constant supervision
• Ability to adjust outreach strategies and messaging based on prospect responses and market feedback
• Represents the company positively in every interaction and handles prospect information responsibly

• Competitive salary based on experience and skill set
• 100% remote role — work from home anywhere in the Philippines
• Paid local holidays aligned with the UK business calendar
• Opportunities for training and professional growth
• Work directly with a supportive UK team — no agency middleman
• Long-term engagement with a stable and growing business