Staff Technical Program Manager – Global Cloud & Infrastructure

• Lead end-to-end infrastructure programs across global regions
• Lead programs involving cloud migrations, data center operations, network architecture improvements, server lifecycle management, and database platform modernization
• Define program scope, milestones, risks, and success criteria with infrastructure specialists
• Drive work breakdown structures, execution plans, and multi-quarter roadmaps
• Oversee AWS, Azure, GCP, hybrid-cloud, and on-premise data center initiatives
• Partner with cloud engineering teams on migration, deployment, and operational readiness
• Coordinate network engineering and security efforts, including firewall configurations, VPNs, load balancing, and network monitoring
• Facilitate continuous planning and alignment with technology, product, architecture, and business priorities
• Own and drive technical implementation programs and workstreams
• Monitor execution progress, surface risks, and facilitate course corrections
• Engage stakeholders, provide updates, maintain transparency, and report status in fluent English
• Facilitate migrations and organizational change
• Identify infrastructure performance, capacity, security, and compliance risks and develop mitigation strategies
• Manage cross-project, cross-technology, and cross-team dependencies
• Ensure use of standard project management tools, ideally Atlassian suite, and maintain data hygiene
• Support Jira stewardship, reporting, and capitalization tracking
• Track program performance using data and metrics to drive decisions and continuous improvement

• Bachelor's Degree or equivalent experience
• Staff-level experience managing highly complex, interdependent projects across multiple time zones
• Strong technical acumen and program management skills
• Ability to navigate ambiguity and bring clarity to cross-functional initiatives
• Ability to motivate multi-disciplinary teams, navigate complex dependencies, and use structured delivery frameworks
• Proven ability to communicate effectively in English with senior stakeholders
• Proven track record managing enterprise-scale migrations and infrastructure transformations across AWS, Azure, or GCP environments
• Hands-on familiarity with Infrastructure as Code (e.g., Terraform), containerization/orchestration (e.g., Kubernetes), and CI/CD deployment pipelines
• Direct experience managing cross-functional programs or projects involving relational databases (e.g., PostgreSQL)
• Ability to identify technical risks across distributed systems, manage change, and resolve critical-path dependencies at enterprise level
• Relevant certifications (e.g., PMP, Agile Certified Practitioner) desired
• Previous experience in FinTech or highly regulated environments desired
• Familiarity with Claude, Gemini, and ChatGPT desired