Data Access Manager

• Serve as a primary point of contact for prospective clients during the data access and integration phase of the sales cycle
• Partner closely with Revenue and Analyst teams to coordinate platform access ahead of and during marketing audits
• Manage prospective client onboarding environments
• Maintain and evolve the library of Access & Integration materials
• Regularly update internal documentation as platform access processes change
• Employ AI technologies to enhance and optimize Access & Integration processes
• Utilize and leverage Power Digital's nova ecosystem as it relates to the department
• Track Access Request Velocity, First-Touch Completeness Rate, and Integration Completion Rate
• Achieve key objectives including completing integrations and ensuring Access & Integration success

• Proficiency in spoken and written English at an advanced level is required
• Experience guiding clients or customers through onboarding processes and conducting effective training sessions
• Background in addressing and resolving customer issues, ideally in a technical or software-related context
• Familiarity with using analytics tools for customer data analysis and reporting
• Experience using Google Sheets for administrative tasks
• Familiarity with Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, similar CRMs, Klaviyo, similar ESPs, Shopify, and similar CDPs is a plus
• Familiarity with marketing and financial KPIs is a plus