Accounts Receivable Clerk

• Process and review sales orders for accuracy, completeness, pricing, discounts, taxes, payment terms, billing details, and discrepancies
• Confirm customer account status, outstanding balances, payment history, and collection notes
• Validate purchase orders, contracts, approvals, tax details, and supporting documents
• Identify missing information, duplicate orders, billing discrepancies, incorrect payment terms, pricing issues, and contract mismatches before invoice generation
• Coordinate with cross-functional teams to resolve order issues promptly
• Assist with customer account reconciliations, invoice corrections, credit memos, payment application, and payment-related inquiries
• Maintain accurate records of orders, approvals, communications, and issue resolutions
• Support month-end close by ensuring orders are processed, reviewed, approved, and ready for timely billing
• Follow internal controls, company policies, documentation standards, and compliance procedures
• Recommend process improvements to reduce billing errors and strengthen the order-to-cash workflow

• Experience in Accounts Receivable, Billing, Order Management, Finance Operations, Collections, or a related administrative finance role
• Strong understanding of invoices, payment terms, customer balances, credit holds, collections activity, account reconciliation, and billing workflows
• Ability to process and review sales orders, purchase orders, contracts, customer records, and account documentation accurately
• Excellent attention to detail and ability to identify discrepancies, missing information, and potential billing issues
• Strong organizational, analytical, and problem-solving skills
• Clear and professional communication skills
• Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment
• Proficiency with Microsoft Excel, Google Sheets, accounting systems, ERP platforms, or CRM/order management tools
• Experience with NetSuite and Salesforce, or similar ERP, CRM, billing, or accounting systems (preferred)
• Knowledge of order-to-cash, cash application, and collections (preferred)
• Experience supporting billing deadlines, month-end close, invoice adjustments, or credit memo processing (preferred)
• Ability to document processes, track exceptions, and follow up on open order or billing issues (preferred)
• Must pass a background check
• May be required to verify legal name, current physical location, valid contact number, and residential address

• Competitive compensation
• Full-time employee participation in the ownership program
• Flexible work culture
• Generous time off, including local holidays and the annual “Dim the Lights” period in late December
• Comprehensive wellness programs and mental health support
• Learning and development resources
• Professional development tools
• Tuition reimbursement
• Technology and tools needed to do the best work
• Motivosity employee recognition program
• Inclusive, supportive culture with meaningful connection