Call Center Agent – Sales

• Provide inbound first-level support to existing customers
• Provide technical customer support for TV, telephone, and internet issues
• Offer needs-based product advice and optimize contracts
• Identify sales opportunities in every call
• Complete a three-week paid training program on a fixed early-shift schedule
• Work a two-shift schedule Monday through Sunday between 7:00 a.m. and 11:00 p.m.
• Work every other weekend, with time off in lieu during the week

• At least one year of call center experience, ideally in technical service within the telecommunications industry
• At least one year of sales experience, with a consistent track record of meeting sales targets
• Willingness to reliably work the stated hours
• No secondary employment
• Very good German language skills (C1 level)
• Residence in Germany
• Career changers are not eligible; experienced support and sales professionals are sought

• Unlimited commission
• Quality bonus (up to €28 per hour possible)
• Permanent employment contract
• 100% work from home – no commuting to a company location
• Premium equipment package
• Health management program and gym membership discount
• Professional development and career opportunities
• Three weeks of paid training