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Key Account Manager

À propos du poste

• Develop and execute strategic and commercial plans across assigned healthcare accounts
• Identify access opportunities and implement customer-centric solutions supporting product access and commercial objectives
• Manage and grow relationships with hospitals, healthcare authorities, procurement bodies, and clinical decision-makers
• Make informed business decisions to maximize commercial opportunities while safeguarding long-term market position
• Drive national and regional strategic initiatives within assigned accounts
• Develop comprehensive account plans based on market dynamics, customer needs, and business priorities
• Support territory segmentation and targeting
• Map strategic accounts and key stakeholders for current and future product launches
• Provide field insights for territory action planning and market development strategies
• Support product positioning and listing within regional formularies, treatment pathways, and reference documents
• Increase awareness of the Mundipharma portfolio and corporate brand across selected accounts
• Partner with internal stakeholders to improve product availability and utilization
• Facilitate stakeholder engagement supporting patient access objectives
• Monitor market developments, competitor activities, customer trends, and healthcare policy changes
• Identify opportunities and risks affecting market performance
• Provide regular market intelligence and actionable insights
• Support strategic planning through analysis of customer and territory dynamics
• Maintain accurate, timely, and complete CRM records of customer interactions and account activities
• Ensure high-quality reporting and territory management practices
• Conduct all activities in compliance with company policies, requirements, and the Farmaindustria Code of Practice

• Bachelor's degree in Life Sciences, Pharmacy, Biology, Biotechnology, Healthcare, or a related scientific discipline
• Fluency in Italian and good working proficiency in English
• Valid driving licence and willingness to travel extensively within the assigned territory
• Proven successful experience as a Key Account Manager within the pharmaceutical or life sciences industry
• Demonstrated track record of achieving commercial objectives and driving account growth
• Experience within Anti-Infectives, Fungal Diseases, HIV, or related therapeutic areas
• Experience working with hospitals, regional healthcare systems, and institutional stakeholders
• Strong knowledge and experience using CRM reporting and account management systems
• Previous pharmaceutical sales experience within specialty care or hospital products
• Strong account planning, strategic thinking, and territory management capabilities
• Excellent communication and presentation skills
• Ability to confidently discuss complex medical and scientific concepts with healthcare professionals
• Strong stakeholder management and influencing abilities
• Customer-focused mindset with strong problem-solving skills
• Excellent organizational, analytical, and business planning skills
• Ability to work effectively across cross-functional teams
• High level of integrity and commitment to compliance standards
• Results-oriented with strong commercial acumen

• Competitive compensation and benefits package
• Career development opportunities within a global organization
• Exposure to innovative Anti-Infectives products and strategic launches
• A collaborative and high-performing culture
• Opportunities to work with leading healthcare stakeholders across Italy
• The ability to make a meaningful difference in patient access and healthcare outcomes