Solutions Architect

• Lead hands-on implementation on complex, high-risk, or multi-domain projects
• Deploy and configure Azure Virtual Desktop, complex network architectures, multi-tenant security configurations, hybrid identity environments, and large-scale migrations
• Produce High-Level Designs and Low-Level Designs across Modern Workplace, Cyber Security, Network, and Backup/DR domains
• Author Statements of Work defining scope, deliverables, assumptions, exclusions, acceptance criteria, and milestones
• Provide technical guidance and design assurance throughout delivery
• Review implementation progress against HLD/LLD specifications and validate configuration decisions
• Act as a senior technical resource for the Professional Services team
• Support pre-sales activities including scoping calls, solution qualification, feasibility assessments, and proposal design input
• Conduct customer technical design reviews and secure solution sign-off
• Define and maintain technical standards, deployment checklists, configuration baselines, and design templates
• Validate UAT results and technical acceptance
• Mentor and develop Level 1 and Level 2 engineers
• Collaborate with Service Desk, NOC, and managed services teams on operational supportability
• Contribute to vendor relationship management and evaluate new product capabilities
• Identify and communicate project risks, design constraints, and technical dependencies
• Lead post-implementation design reviews and capture lessons learned
• Maintain expert-level technical skills and advanced vendor certifications across the solution portfolio

• Extensive experience of solution design and delivery across all four domains (Modern Workplace, Cyber Security, Backup/DR and Networking) and Azure
• Demonstrable design authorship (High-Level Designs, Low-Level Designs and Statements of Work)
• Pre-sales technical experience
• Track record of mentoring and raising the technical capability of a delivery team
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or its current Microsoft successor certification (desired)
• Microsoft Certified: Cybersecurity Architect Expert (SC-100), or its current Microsoft successor certification (desired)
• Microsoft 365 Certified: Administrator Expert (MS-102), or its current Microsoft successor certification (desired)
• Sophos Certified Architect for Sophos Firewall and Sophos Central Endpoint/Server, with corresponding Sophos Certified Engineer certifications as prerequisites (desired)
• Acronis Certified Engineer (Cyber Protect) (desired)
• Mimecast Certified Product Professional, Advanced level (Email Security, Cloud Gateway) (desired)
• PRINCE2 7th Edition Practitioner or equivalent project management certification (advantageous)
• ITIL 4 Foundation or ITIL Version 5 Foundation (advantageous)
• CISSP or equivalent senior security certification; CompTIA Security+ (SY0-701) acceptable foundational alternative (advantageous)
• CrowdStrike Falcon certifications such as CCFA or CCFR, and familiarity with Falcon Complete (advantageous)
• Stable internet connection
• Suitable home work setup with a desk and chair in a quiet space
• Solution to mitigate loadshedding; working from a public space is not acceptable

• Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
• 22 days holiday Balance PLUS UK Bank Holidays
• Increased annual leave based on length of service
• 5% allowance based on basic salary that can be towards Medical Aid
• UPS provided to assist with load shedding (2-4hrs power for a laptop)
• Babble issued laptop
• Annual Company Celebrations
• Home-based working arrangement