Business Analyst, CRM

• Analyze business requirements and translate them into user stories and acceptance criteria
• Work with CRM business processes and integration concepts
• Support API and system integration activities
• Perform data mapping and process modeling
• Use Agile methodologies and Azure DevOps
• Take ownership and proactively deliver solutions
• Collaborate with the Client Engineering team

• Skills Integration
• Requirements Analysis
• User Stories & Acceptance Criteria
• API & Integration Concepts
• CRM Business Processes (Dynamics 365, Salesforce, SAP or similar)
• Agile + Azure DevOps
• Data mapping / Process Modeling
• Ownership / Proactive Delivery Mindset
• Advanced English
• Remote experience