Operations Specialist

• Clean, structure, and validate supplier, product, and quantity data using Excel
• Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas
• Sanity-check datasets for missing values, inconsistent formatting, and errors
• Build formula-driven, replicable models without hard-coded values
• Onboard validated customer data onto the client’s deployment platform
• Call US-based suppliers who have not responded on the platform
• Deliver and iteratively improve a consistent daily outreach script
• Track supplier response status and escalate persistently to prevent dormant accounts
• Coordinate outreach priorities with the deployment team via Slack
• Maintain and update supplier and product records across active sourcing events
• Support end-to-end deployment of sourcing events for enterprise customers
• Flag process gaps and recommend operational improvements
• Take on expanded account ownership as tenure and performance progress
• Own a client account end to end within 90 days

• 1–2+ years of hands-on Microsoft Excel experience in a professional work environment, including pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulas
• Experience cleaning, normalizing, and validating datasets using formula-based methods without hard-coded values
• Experience sanity-checking data quality and comparing extracted data against source documents
• Experience building structured, replicable Excel models
• Experience conducting outbound phone calls to US-based suppliers, vendors, or business contacts professionally
• C1+ English (CEFR), spoken and written
• Located in LATAM and able to work within one hour of US Eastern Time
• Nice to have: 1–2 years in management consulting or a boutique advisory firm
• Nice to have: procurement or supply chain experience
• Nice to have: Python for data manipulation or automation
• Nice to have: exposure to e-procurement or sourcing platforms

• Competitive salary based on experience and skills
• Fully remote work from anywhere
• Team incentives and recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO in accordance with company policy
• HMO coverage after 3 months for PH-based talents who are full-time employees
• Direct mentorship from international industry experts
• Ongoing access to learning and development resources
• Global networking with professionals worldwide