Digital Transformation Consultant – ISM, ESM

• Partner directly with largest Enterprise customers in focused, roughly three-month engagements
• Run structured discovery to document current-state processes and systems
• Facilitate workshops to map future-state process flows and identify data transmission and transformation needs
• Build systems and API inventories covering data volumes, authentication constraints, and regulatory or data-residency considerations
• Engage Solutions Integration Services for feasibility checks
• Create prioritized requirements packages with use cases, field-level data mappings, success criteria, and open risks
• Validate requirements with customer stakeholders and the internal account team
• Complete and submit the SIS Request Log
• Join SIS/ESM scoping meetings and preserve context
• Support ESM during SOW drafting
• Close discovery engagements after confirmation that requests are ready for build
• Track engagement status, milestones, and timelines in Salesforce and Compass
• Maintain discovery templates and playbooks and share lessons learned
• Shadow ESM and SIS teams, complete training, and independently deliver a validated requirements package within the first 90 days

• 7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software
• Experience running structured discovery with enterprise customers, including stakeholder interviews, current- versus future-state process mapping, and requirements gathering
• Working understanding of APIs and system-integration concepts
• Comfortable in technical conversations without needing to write integration code
• Strong facilitation, synthesis, and documentation skills
• Ability to turn cross-functional conversations into an actionable requirements document
• Track record managing multi-month, multi-stakeholder engagements independently, with ownership of timeline and quality
• Experience with integrations involving fleet/telematics, ERP, WMS, TMS/dispatch, HRIS, or fuel-card systems is ideal
• Familiarity with Salesforce and services/project-tracking tools is ideal
• Background as a Solutions Consultant, Sales/Solutions Engineer, Professional Services consultant, or Business/Systems Analyst is ideal
• Experience supporting Mexico and broader LatAm Enterprise accounts is ideal

• Above-market total compensation including base salary, performance-based bonus/variable pay, and equity for eligible roles
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health plans
• Parental leave plans
• Flexible working model
• Remote work support where aligned with operational requirements