Trust & Safety Product Manager

• Own product and technical delivery of compliance and safety initiatives across platforms
• Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work
• Drive initiatives from problem definition through implementation, testing, launch, and continuous improvement
• Improve in-house moderation systems, including the EverGuard proprietary LLM technology
• Partner with Engineering and AI/ML on detection capabilities, moderation rules, thresholds, and interventions for user inputs and AI-generated outputs
• Lead the lifecycle of third-party safety partnerships and integrations
• Establish safety dashboards and recurring quality assurance processes
• Proactively identify emerging issues, prevent harmful content, and measure safety performance
• Own red teaming and adversarial testing for moderation systems and product safeguards
• Track testing findings through remediation, retesting, and closure
• Establish and run Trust & Safety reviews for new features and material changes to existing features, models, and integrations
• Identify foreseeable misuse, affected users, and appropriate safeguards during product design
• Coordinate product and engineering responses to significant safety incidents
• Work directly with the CTO and Legal & Safety Lead
• Collaborate with Compliance, Engineering, AI/ML, Product, Customer Support, Legal, and Operations

• Experience making data-driven product decisions using metrics, A/B tests, product experiments, data deep-dives, or lightweight user research
• Ability to assess risks associated with user-generated content, transactions, and interactions
• Experience with content moderation, automation, machine learning, human review, and user reporting
• Experience working closely with trust and safety and compliance requirements for consumer-facing products
• Experience translating safety requirements into product implementation
• Cross-functional collaboration with engineering, legal, operations, and customer support teams
• Fully fluent and comfortable in English
• Comfortable working with and leveraging AI tools
• Ability to test and autonomously handle discussions with third-party tools and integrations
• Comfortable building products based on uncensored models and content
• Comfortable reviewing and discussing uncensored AI-generated content and NSFW material
• Professional experience or interest in AI is a bonus
• Experience with consumer-facing features, particularly in entertainment or gaming, is a bonus
• Previous legal/compliance education is a bonus
• Motivation to work in an adult/18+ AI companionship space

• 4 weeks (20 working days) of PTO per year
• Yearly in-person meetup
• Monthly allowance of 100 USD for health insurance expenses
• Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, also available to up to three family members
• Co-working space budget up to twice per month (35 EUR / 40 USD per visit)
• Learning budget for courses, books, conferences, events, or certifications
• Company laptop
• Monitor budget up to 250 USD
• Keyboard/mouse/mic/headphones budget up to 150 USD
• Premium access to ChatGPT, Hugging Face, Claude Code, and other tools needed for the job
• Fully remote work from anywhere
• Flexible contract structure, with preference for B2B