Compliance Manager – Retail Compliance

• Lead the MGN Business Banking team and oversee squad operations within Business Banking Compliance
• Serve as RBG Compliance point of contact for digitization and automation initiatives with Business, Compliance Digital Studio, and Innovation
• Conduct quality checks for key deliverables across Retail Banking Group compliance squads
• Ensure squad activities adhere to regulatory standards and internal policies
• Disseminate strategic guidance, lead assigned teams, and drive digital transformation initiatives
• Stay updated on applicable regulatory guidelines
• Support assigned RBG Compliance initiatives
• Conduct quality checks for auto discounting and high-risk nationality alerts
• Centralize and manage RBG incidents requiring CPR Standards assessment and escalation for CBUAE reporting
• Maintain awareness of regulatory expectations, bank policies, and standards
• Ensure unit procedures align with regulations and bank policies
• Conduct compliance training for relevant stakeholders
• Advise on name-screening matches and enhanced due diligence for high-risk business accounts
• Prepare analyses of compliance reports related to high-risk reviews and name screening for senior management
• Respond to audit queries and represent compliance in ad hoc projects
• Conduct quality assurance checks for the Retail Compliance team
• Lead and manage the compliance team, including mentorship and performance oversight
• Drive digital transformation initiatives involving automation, AI integration, and dashboard development
• Represent compliance in strategic cross-functional meetings and projects
• Flag and escalate high-risk nationality alerts that may not comply with discounting guidelines
• Ensure Consumer Protection Regulation compliance in incident reporting to CBUAE
• Maintain records and audit trails of incidents, assessments, and regulatory communications
• Evaluate high-risk referrals and PEP relationships
• Contribute to product, system, and policy development
• Identify and escalate deviations to management
• Identify and solve challenges related to automation and digitization initiatives
• Assess compliance risks and propose mitigation measures
• Decide on high-risk and name-screening referrals for onboarding and KYC processes
• Contribute to product development, system enhancements, policies, and procedures
• Identify and report issues to support timely resolution
• Assist management with process enhancements for onboarding, KYC, and advisory

• Graduate with 7–10 years in banking, specifically KYC/EDD for business/corporate clients
• Strong communication skills
• Knowledge of UAE regulations
• Proficient in Excel, presentation skills, and AI tools
• Logical problem-solving and decision-making abilities
• Experience in coordinating / supporting compliance processes / system solutions
• Proven leadership and team management experience
• Experience in implementing digital transformation initiatives in compliance