Senior Benefits Specialist

• Lead end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events
• Own the monthly benefits-to-payroll data bridge
• Manage submission and tracking of insurance claims for disability and sick leave
• Conduct quarterly headcount audits to ensure 100% data integrity with benefit providers
• Serve as the senior escalation point for complex employee inquiries
• Resolve issues within defined SLAs and educate staff on beneficial support options
• Document solutions in Standard Operating Procedures (SOPs)
• Manage end-to-end invoice reconciliation for vendor billing
• Serve as a subject matter expert in day-to-day execution and administration of EMEA benefit programs
• Ensure employee lifecycle administration from onboarding through off-boarding is handled with precision, empathy, and compliance
• Deliver the benefits concierge service

• Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Demonstrated curiosity and active exploration of AI tools
• Bachelor’s degree in HR, Business, or a related field, or equivalent practical experience
• 4+ years of dedicated experience in HR Benefits administration, with an emphasis on benefits operations
• Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals
• Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation
• Direct experience working within a global, public SaaS or high-growth technology organization
• Demonstrated ability to operate independently and make sound decisions with minimal guidance in a fast-paced environment

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks
• Inclusive benefits for employees and their families throughout their life stages
• Reasonable support/accommodations in the recruiting process