Salesforce Administrator – Billing

• Own Salesforce Billing as the primary focus, including invoice generation and scheduling, invoice runs, credit and debit notes, payments and payment allocation, refunds, and revenue schedules
• Configure and maintain billing rules, tax rules, revenue recognition rules, finance books, finance periods, and legal entities
• Diagnose invoice line issues and correct them at the source
• Run and troubleshoot scheduled billing and payment jobs
• Investigate failed or stuck invoice runs, unbilled order products, and proration or co-term discrepancies
• Own billing reconciliation between Salesforce and NetSuite, resolving sync failures, mismatched amounts, and duplicate or orphaned records with Finance
• Support month-end and quarter-end close, including period locks, cutoff issues, aging and deferred revenue reporting, and ad hoc reconciliation questions
• Partner with Finance and Revenue Accounting on audit requests, controls, and evidence for SOX-style reviews
• Administer Salesforce CPQ, including product and price book setup, price rules, product rules, discount schedules, quote templates, and Advanced Approvals
• Support amendments, renewals, upgrades, downgrades, and cancellations across the quote-to-cash lifecycle
• Trace defects across quote, order, contract, subscription, invoice, and payment processes
• Handle core administration across Sales Cloud, Revenue Cloud, and managed packages, including users, licenses, profiles, permission sets, validation rules, Flows, reports, and dashboards
• Complete internal system audits and prepare the org for Salesforce seasonal releases and managed package upgrades
• Coordinate evaluation, scoping, and delivery of development requests, including effort estimates and impact analysis
• Perform system testing in sandboxes before promotion, following change management and deployment processes
• Strengthen administrative, development, and change management processes with the admin team

• Minimum 4 years as a Salesforce administrator, including at least 2 years of hands-on Salesforce Billing configuration and support
• Demonstrated ownership of end-to-end quote-to-cash: order management, invoicing, amendments, renewals, credits, payments, and billing reconciliation
• Working knowledge of the Billing and CPQ data model (blng and SBQQ objects) and how records relate across the lifecycle
• Familiarity with an integrated ERP, ideally NetSuite, and with the failure modes of ERP–Salesforce integrations
• Ability to troubleshoot complex CPQ and Billing issues while protecting data integrity
• Ability to work effectively with Finance, Sales Operations, and other cross-functional partners
• Proven ability to meet deadlines, prioritize competing requests, and manage laterally and upward
• Ability to communicate clearly at all levels of the organization, reconcile conflicting information from multiple sources, and distinguish what a user asked for from what they actually need
• Creative and analytical mindset with strong problem-solving skills
• Preferred Salesforce Certified Administrator and Salesforce CPQ Specialist; Revenue Cloud Consultant or Billing-specific credentials are a strong plus
• Experience with subscription and usage-based billing models in a SaaS business
• Exposure to tax engines (e.g., Avalara), payment gateways, and dunning or collections processes
• Experience with middleware such as Boomi or Celigo
• Experience supporting partner, reseller, or multi-entity billing
• Familiarity with Salesforce's Revenue Cloud roadmap and what a move off legacy CPQ would involve

• Competitive salaries
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for life insurance
• Flexible hours and PTO
• Gym reimbursement
• Childcare reimbursement
• Group term life insurance