Outbound Logistics Coordinator

• Coordinate the handoff from approved customer orders to executed carrier pickups
• Confirm pickups with carriers via email and ensure timely follow-up
• Complete routing requirements within customer portals
• Populate and maintain shipment information in NetSuite templates
• Prepare and distribute daily pickup summary reports
• Manage missed pickups through resolution and communicate updates to stakeholders
• Ensure accurate entry and maintenance of purchase orders, ship dates, freight classes, and shipment details
• Meet a 2-hour SLA for carrier communications
• Navigate multiple customer portals, NetSuite, and dock scheduling systems while adhering to customer-specific requirements

• Strong professional written communication skills
• Experience handling high-volume email correspondence
• Excellent attention to detail and data accuracy
• Strong organizational and time-management skills
• Ability to work across multiple systems and platforms simultaneously
• Experience in logistics, supply chain, transportation, order management, or operations support is preferred
• Ability to work independently in a remote environment

• 100% remote work environment
• Full-time employment
• Opportunities for career growth and advancement within the supply chain organization
• Collaborative and supportive team culture
• Exposure to global logistics and supply chain operations
• Paid time off
• Health insurance