English-Spanish OPI/VRI Interpreter

• Facilitate clear and accurate communication between English- and Spanish-speaking individuals
• Provide consecutive interpretation across medical, social service, customer care, and financial settings
• Maintain professionalism, impartiality, confidentiality, and accuracy
• Handle Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) sessions
• Complete recruitment, technical verification, and client onboarding requirements before the assigned start date

• At least six months of verifiable professional experience providing remote English-Spanish OPI and/or VRI interpretation
• Advanced English fluency at a minimum C1 level, with strong spoken and written communication skills
• Native or native-level Spanish fluency, with excellent comprehension and active listening skills
• Ability to deliver accurate, complete, impartial, and professional consecutive interpretation
• Strong knowledge of medical, financial, and social service terminology
• Understanding of patient privacy, confidentiality, and HIPAA-related requirements
• Excellent attention to detail, active listening, emotional composure, and ability to remain neutral in sensitive situations
• Commitment to attendance, schedule adherence, quality standards, and established operating procedures
• Ability to work independently in a quiet, professional environment
• Stable, reliable internet connection with an Ethernet cable connected directly to the router or modem; Wi-Fi is not permitted
• Approved client-compatible USB headset; Bluetooth headsets, mono headsets, and built-in microphones are not permitted
• Intel Core i5, 6th generation or newer
• Webcam with 720p or 1080p resolution
• Updated Chrome, Safari, Microsoft Edge, or Firefox browser
• Quiet, distraction-free workspace suitable for confidential interpretation sessions

• Guaranteed pay for each eligible logged-in hour, including time spent handling calls and waiting in the queue, subject to applicable program terms
• Sign-on bonus
• Performance bonuses for meeting established performance and quality standards
• Schedule adherence bonuses
• Overtime opportunities
• 100% remote work from home with no daily commute
• Structured five-day workweek with two scheduled days off
• Supportive team environment
• Continuous improvement environment