Win-back Sales Specialist, Serbian-speaking

• Take full ownership of the Ex-Client database for the Serbian market
• Reach clients using phone calls, email, and Viber communication
• Conduct regular, systematic follow-up calls, ensuring every ex-client is contacted at least once a quarter
• Work with CRM (Salesforce): log all interactions, search for new leads in the old database, and analyze the sales funnel
• Work toward KPIs for returned clients and total revenue from returned clients
• Identify client needs and blockers, share insights with the product team, and achieve individual sales targets
• Re-engage former clients and bring back valuable business to Jooble

• At least 1 year of experience in sales
• Fluent in Serbian (to communicate with clients)
• English proficiency level: Intermediate and higher (spoken and written to communicate with the team)
• CRM experience
• Strong communication skills
• Computer literacy (G Suite, AI tools, etc.)
• Experience in HR-tech, job boards, or related fields is a big plus

• Fully remote work
• Flexible schedule: 7 hours/day (excluding lunch), Monday to Friday
• Paid training during the first week
• 16 days paid vacation + Serbian public holidays
• International company environment
• Freelance employment