Security & Controls – User Management, Roles, Access

• Manage user onboarding, access requests, approvals, provisioning, modification, and deprovisioning
• Administer and maintain roles, permissions, and access controls
• Analyze role impacts, access dependencies, and potential access conflicts across applications
• Ensure user access aligns with business requirements and security controls
• Perform periodic user access reviews and access recertification
• Identify and address gaps in access governance, controls, and user administration processes
• Improve onboarding, access-request, approval, and provisioning workflows
• Investigate and resolve user access and role-related issues
• Maintain documentation for roles, access processes, controls, and procedures
• Collaborate with business, IT, security, and application teams
• Support security audits, compliance activities, and access-control assessments
• Support AMS/IT operations activities related to user and access administration

• 4–6 years of experience in Security & Controls, IAM, User Administration, or Access Management
• Strong expertise in roles, permissions, access controls, and user lifecycle management
• Strong understanding of role impacts, access dependencies, and access governance
• Hands-on experience with user onboarding, access provisioning, modification, and deprovisioning
• Experience with access requests, approval workflows, and access reviews
• Strong analytical and problem-solving skills
• Good stakeholder management and communication skills
• Experience with Oracle Cloud/Application Security (good to have)
• Knowledge of IAM, RBAC, SSO, and SoD (good to have)
• Experience improving access-management processes and controls (good to have)
• Experience working in an AMS/Managed Services or IT Operations environment (good to have)
• Any Graduate
• Minimum 3 years of relevant experience in Oracle CX / Oracle Sales Cloud
• Full Time/Permanent and 40 hours per week

• Flexible work-life balance
• Traditional benefits