Key Account Manager, Oncology

• Ensure consistent sales growth and achievement of sales goals and targets in assigned territories and key accounts
• Identify new business opportunities and expand the customer base
• Execute projects while preserving existing business relationships
• Develop strategic partnerships with key stakeholders
• Expand and penetrate AbbVie’s product range within designated key accounts through sales and marketing strategies
• Collect field insights, initiate discussions on new initiatives, align internal stakeholders, and manage internal processes
• Represent AbbVie professionally and articulate product features, benefits, and clinical applications
• Cultivate long-term relationships with customers, KOLs, TAEs, and SMEs across departments, institutions, societies, and the Academy of Medicine, Malaysia
• Facilitate development of company product speakers at national or regional level
• Drive strategic customer conversations using “The Challenger Sale” mindset
• Generate field insights and develop account action plans with measurable outcomes
• Lead internal and external stakeholder discussions and flawless implementation
• Provide market and competitive insights for national and hospital-level listing
• Execute hospital account and network management, including formulary listings, tenders, price change requests, and stakeholder identification
• Build and maintain relationships with hospital stakeholders and specialists
• Evaluate patient demographics, treatment preferences, and market trends within key accounts
• Follow the internal Master Approval Process for third-party promotional activities
• Expand product usage and develop new business opportunities with brand teams and internal stakeholders
• Develop tailored solutions and programs within budgetary constraints
• Travel frequently to meet HCPs and stakeholders, manage key accounts, and address concerns
• Use Veeva CRM and VAE to enhance reach and customer engagement
• Conduct market intelligence and monitor, analyze, and respond to competitor strategies
• Analyze sales and market data to develop growth strategies and resolve foreseeable issues
• Use historical data and market trends to forecast demand and sales
• Develop measurable key account sales plans and tactics and ensure implementation within budget
• Submit timely sales reports in Veeva Systems and meet CRM KPIs
• Participate in special projects, pricing discussions, contract extensions/amendments, forecasting, business reviews, and customer service matters

• A university degree, preferably in science or business
• Minimum of 3-5 years’ robust sales experience as a hospital representative in the relevant therapeutic area / healthcare industry
• Preferably expertise in Oncology products
• Proven track record of successful program development and implementation is an added advantage
• Proficient in verbal and written communication
• Strong interpersonal and negotiation skills
• Mature, growth-oriented mindset
• Confident, analytical, and self-motivated
• Driven and result-oriented
• Team player and demonstrate integrity
• Experience in a medical environment highly desired
• Sound judgment
• Strong work ethic
• Ability to manage and motivate cross functionally highly desired
• Frequent travel to meet with HCPs and stakeholders
• Proficiency with Veeva CRM and VAE
• Ability to analyze sales, market, Infrared, IMS, and IQVIA data
• Ability to forecast product demand and sales
• Ability to work within allocated operational budgets

• Employees can work remotely
• Equal opportunity employer
• Commitment to operating with integrity, driving innovation, transforming lives, and serving the community