Senior Specialist, Program Business Solutions and Analysis

• Serve as senior technical expert for program reporting and analytics, bridging end users and technical solutions
• Design, build, and maintain Power BI and Microsoft Fabric solutions for WWF-US Program Operations
• Set technical, data modeling, visualization, and documentation standards
• Lead engagement with HQ Program Operations and Country Office leadership and staff to define business questions and prioritize reporting needs
• Architect semantic models, pipelines, and dashboards that are scalable, reusable, and governed
• Own data validation and quality controls across data sources
• Design and lead training, guidance materials, and job aids in English and Spanish
• Provide escalated user support and analytical guidance, elevating reporting to decision-driving insights
• Mentor and coach colleagues on reporting best practices
• Advise the Director on reporting priorities, tool strategy, sequencing, and resourcing
• Lead cross-office initiatives and manage competing stakeholder priorities
• Triage system issues, coordinate with teams and vendors, and validate fixes
• Lead user acceptance testing for system enhancements and support release communications
• Lead periodic access audits and coordinate user provisioning with IT
• Drive process mapping, workflow documentation, and process improvement activities
• Perform other duties as assigned
• Align with WWF’s core values: Courage, Integrity, Respect, and Collaboration

• Bachelor’s degree in business analytics, information systems, or related field; or equivalent experience
• Minimum of 8 years of professional experience, including 5 years of relevant experience in business intelligence/reporting roles, with demonstrated experience leading or architecting BI solutions (required)
• Bilingual proficiency in both English and Spanish, with demonstrated ability to support and train Spanish-speaking users (required)
• Expert proficiency in Microsoft Power BI and Microsoft Fabric, including data modeling, performance optimization, and visualization best practices (required)
• Knowledge of data governance and cross-system integration (required)
• Experience mentoring or leading others, formally or informally (required)
• Advanced Excel and Power Query skills, including complex formulas and data transformation techniques (preferred)
• Familiarity with one or more of Workday Adaptive Planning, Workday, and SmartSimple systems (preferred)
• Experience working with international or distributed teams (strongly preferred)
• Must be currently based and authorized to work in Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Peru, Suriname, or Guyana
• Must be legally authorized to work in the job’s location; position is not eligible for employment visa sponsorship
• Resumes and cover letters must be submitted in English

• Paid relocation: None
• Salary and benefits paid in local currency
• Equal employment opportunities
• Occasional travel to WWF-US field or country offices (less than 5%; a minimum of 1 to 2 trips a year to Washington, DC or other Latin American Country Offices) may be required