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Regional Partnerships Lead

À propos du poste

• Own Discogs’ seller and partner relationships across Europe
• Act as a trusted regional point of contact for priority and high impact sellers and partners
• Own day-to-day relationships with the European Premium Seller cohort and Discogs European accounts
• Own the weekly premium seller performance report and annual cohort recut recommendation
• Support the seller advisory board, seller retention, operational health, and adoption of Discogs tools and workflows
• Represent Discogs’ values and Partnerships philosophy consistently and credibly in market
• Surface regional risks, opportunities, and cultural signals to global leadership
• Own the operational health and performance of an assigned seller cohort
• Provide operational best-practice guidance and drive adoption of Shipping Policies and IMS
• Monitor seller performance, identify risks and opportunities, resolve or escalate issues, and handle premium seller requests end to end with Customer Support
• Create and deliver clear, accurate, timely seller-facing communications and maintain Seller Center content
• Support regional and global seller updates and high-impact communications
• Support planning and delivery of regional activations and coordinate logistics with venues, partners, and internal stakeholders
• Collaborate with Customer Support, Product, and Engineering on regional seller challenges, onboarding patterns, and seller feedback
• Resolve issues locally where possible and ensure regional considerations are reflected in global workflows and initiatives
• Travel approximately 4 to 5 trips per year or up to 10% of working time

• Strong understanding of record store culture and music marketplace ecosystems
• Experience engaging confidently with sellers, buyers, and catalogue driven businesses
• Three or more years experience in seller success, partnerships, account management, or marketplace operations
• Active or previous experience as a Discogs buyer and seller
• Strong organisational skills and operational judgement
• Excellent written communication and information clarity
• Comfort working independently across multiple time zones
• Comfortable pulling and reading their own data (Metabase/SQL a plus) and turning it into a call
• Experience supporting or delivering events and regional programmes (preferred)
• Working knowledge of cross-boarder selling: VAT and IOSS, customs, and EU consumer rules (preferred)
• Content or CMS experience including WordPress (preferred)
• German language ability strongly preferred; Dutch, French or Italian a plus

• Competitive compensation: salary, performance-related bonuses, and pension (NL)
• Paid time off (PTO), paid holidays and paid maternity/paternity leave
• Monthly contribution to your health insurance (NL)
• Gym membership or wellness stipend
• Annual development opportunities
• Flexible work environment (currently working 100% remote)
• Monthly internet and home office allowance
• One-time lump sum home office setup on first paycheck