Sales Development Representative – Home Services

• Manage the full lead generation lifecycle, responding promptly to all customer inquiries via phone, text, and email.
• Drive revenue by following up on all unsold estimates to overcome objections and secure bookings.
• Facilitate the closing process by collecting and processing project deposits (10%) directly within the CRM.
• Set and manage high-quality appointments to ensure the technical team's schedule is optimized.
• Act as the central dispatcher, coordinating technician schedules and updates through ServiceTitan.
• Maintain meticulous records of all customer interactions and pipeline stages to ensure no opportunities fall through the cracks.

• Proven sales experience with a track record of meeting or exceeding targets.
• Professional fluency in English with exceptional verbal and written communication skills.
• Strong "Team Player" mentality with a proactive approach to problem-solving.
• Reliability and punctuality; ability to operate effectively during Los Angeles (Pacific Time) business hours.
• Natural ability to build rapport quickly and handle customer objections with confidence.
• Previous experience using ServiceTitan or similar field service CRM platforms.
• Prior experience in the home services or electrical industry.
• Demonstrated ability to manage high-volume outreach via multiple channels (Call/Text/Email).

• Competitive salary based on experience
• Performance-based bonuses and incentives
• Fully remote role with flexible working environment
• Work with growing home service businesses and entrepreneurs