Staff Relations Manager, Japanese Speaking

• Conduct and/or direct thorough, timely, and impartial HR investigations in the JAPAC region, specifically Japan
• Maintain confidentiality and sensitivity while conducting objective investigations
• Create investigation plans, summaries, and professional investigation records
• Report investigation findings clearly to HR colleagues, legal partners, and business leaders
• Develop and maintain relationships with key partners at Amgen Japan
• Advise managers on performance management, disciplinary action, conflict, and other staff relations issues
• Partner with local Human Resources Business Partners on employee relations issues
• Participate in or counsel corrective counseling and termination conversations
• Respond to staff concerns and advise management on workplace best practices
• Document cases and issues in tracking systems and provide updates to site and Staff Relations leadership
• Identify and implement continuous improvement opportunities for internal HR processes
• Partner with HR, Compliance, and Learning & Development to create and deliver training on HR policies and reporting suspected violations
• Report to the Regional Staff Relations Lead

• Bachelor’s degree or above
• 5 years of Investigations/Employee Relations experience
• Knowledge of applicable employment laws, regulations, and business practices related to HR
• Excellent written and oral communication and presentation skills
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines
• Ability to identify and escalate potential HR, Compliance, and Legal issues
• Experience working with unions or in labor relations
• Strong analytical, problem-solving, collaboration, and project management skills
• Ability to manage multiple cases and projects and prioritize effectively
• Ability to exercise sound judgment and work independently
• Experience managing difficult conversations and conducting non-confrontational interviews
• Experience working across different countries and cultures
• Exceptional integrity and ability to maintain confidential information
• Fluency in Japanese and English, including written, spoken, reading, and comprehension

• Vast opportunities to learn and move up and across the global organization
• Diverse and inclusive community of belonging
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
• Reasonable accommodation for individuals with disabilities during application, interview, and employment
• Equal opportunity employment